When your Holiday Home has arrived at your Park, our engineer will be out within a maximum of 10 days to undertake a full PDI inspection. You can pre-book your inspection by sending an email to firstname.lastname@example.org so we can work around your schedule!
Following delivery, New Statics for Sale will have prepared your Holiday Home for handover in accordance with the guidelines of good practice laid down by the NNC (national caravan council) & BH & HPS (British Holiday Home & Home park association). All rubbish will be taken away, evidence of any snags will be taken for you alongside warranty claims.
If any quality issues or shortages are identified these will be reported directly to the manufacturer. Once you take ownership of the Holiday Home, you are urged to carefully check the unit to ensure that it is in accordance with your order/specification within a 7 day period. If any snagging issues are identified then our dedicated after care team will promptly report these to the manufacturer.